As of now, the offline Canton Fair has only
been held for more than a month. In the face of the first experience, many
foreign trade manufacturers are still panicking. So, how to plan and earn money
for the 127th Online Canton Fair, the following industry observation hopes to
provide some reference for everyone.
A. Online live broadcasting skills of
Canton Fair
Generally speaking, it is recommended that
exhibitors should quickly complete the layout of the Canton Fair online live
broadcast through three general steps, including preparation, planning and
resumption of the live broadcast.
1. Preparation for live broadcast
Anchor training: the source of the anchor can be an externally-experienced anchor
with goods or a host with certain experience; the own anchor can be a foreign
trade salesperson, foreign trade exhibitors, and employees with good oral
expression; the choice of anchor You can refer to the face value type,
professional type, affinity type, charm type, and CP type to attract the
attention of overseas buyers at the same time; at the same time, the choice of
anchors needs to follow certain basic principles, including: professionalism,
cooperation, and service Concept of awareness, understanding of corporate
culture, shopping guide.
The layout of the anchor room: different products require different lighting in the live room.
The background pictures of the live room need to match the display style of the
live room, and the corresponding background design should be selected according
to the product. At the same time, the foreground layout and composition of the
live room must also follow beautiful, Professional principles, it is
recommended that the composition can be used in four parts; the hardware equipment
of the live room: computer CPU with i7 octa-core processor / memory of at least
8, solid state drive, camera can be Logitech / SLR, lighting needs to buy light
according to the environment of the live room, network Only 100M optical fiber
is enough, and it is not shared with other devices. In addition, the
construction of the live broadcast room also needs to consider different static
and dynamic scenes, different locations, and different lighting and lens
angles.
2. Live broadcast planning: The main
contents covered include live broadcast selection and anchor speech.
Selection of products: The appearance of the product is more attractive, and the product
appearance can be innovatively designed; it is recommended that exhibitors
choose independent brands that are more competitive in the international
market; product prices need to play an atmosphere in the live broadcast room to
promote panic buying, induce Customers place orders to purchase; the product
quality is excellent and the scientific and technological strength is strong;
Anchor speech skills: sound beautification and breath adjustment, it is recommended that
the anchor adjust the best voice position to have a unique voice; need to
correct the poor language habits and speaking methods of the anchor, such as
mantras, country sounds, and lack of infectivity in voice; etc. Emergency
handling ability of the situation; strengthen the product guide and commentary
skills of the anchor, which can be assisted by body voice; guide customers in
the live broadcast room to interact in real time, express gratitude to the
customers who give positive comments, and clarify or explain the negative
comments in the live broadcast room; and At the same time, technicians also
need to test the sound field of the live broadcast room to avoid other noise
during the live broadcast process; civilized and rational interactive live
broadcast to avoid being banned from broadcasting.
3. Live review
The high-density live broadcasting of the
online Canton Fair is a test of the physical strength and energy of the anchors
and staff, but it is still recommended that companies after the round of live
broadcasting, review the time in a timely manner, summarize the deficiencies
and highlights of the live broadcast in order to prepare for the end Prepare
for live broadcast.
Exhibitors are advised to record the start
and end time of each live broadcast, the length of the live broadcast; the
enquiry order situation of the drainage, special and explosion products; record
the flow of people in the live broadcast room under different drainage
channels, including online viewers, brand subscribers, and likes Count, share
count, comment count, etc .; it is also important to record the number of
people who watched a live broadcast; according to the above different data,
compare and record order conversion data.
B. How do foreign traders play the live
broadcast of Canton Fair?
1. Analyze the behavior and psychology
of overseas buyers to attract overseas buyers
Overseas buyers are rational people, more
inclined to reduce costs, flexible delivery, small batch delivery, avoid late
delivery, force majeure effects and quality complaints; the focus of overseas
buyers is whether the product is easy to sell / easy to ship; supply The
quality assurance, technical certification and delivery capabilities of the
supplier, and the profitability of the product;
2. Hone online live sales skills to
promote transactions
Induce the attention of new and old
customers through social media or email in advance; exhibitors can borrow a
one-to-many or one-to-one model to induce and stimulate customers' purchasing
interest and promote purchases; live introduction of new products needs to
reflect the novelty and function of the products Performance, show the
financial benefits that products can bring to customers, and provide strong
certificate certification for new products; for existing products, it is
necessary to show the completeness and stability of the supply chain; leave the
customer in units of 15 seconds For a good first impression, keeping customers
requires conciseness, clarity of expression, display of unique selling points,
and estimation of customer's profitability; products are props for exhibitors,
pretend that customers are by their side, and guide customers to interact in
the live broadcast room;
C. Intellectual Property Protection in
Foreign Trade Sales
1. Relevant regulations on intellectual
property rights involved in the offline Canton Fair
Only complaints related to patents,
trademarks, and copyrights are accepted. In addition, intellectual property
rights are not accepted; they cannot be judged on the spot whether they are
infringing or not. They are not accepted, including large-scale mechanical
equipment, internal structures of precision instruments, and product
manufacturing methods; The form of litigation, telephone or mail is invalid; if
the respondent cannot make a "non-infringement" proof on the spot, or
the respondent who has not established a defense may be
"self-withdrawn" or "temporarily detained"; a judicial
decision has determined that the infringement If the products continue to be
exhibited at the Canton Fair, they will be permanently disqualified from
exhibiting at the Canton Fair.
2. How does the right owner discover the
infringement and how to deal with it?
The display mode of the online Canton Fair
includes text, pictures, videos, and some products may also have a VR panorama
display mode.
The advantages of online Canton Fair in IP
infringement forensics are: easy access to verify the identity of the suspected
infringing party; online easier to obtain infringement clues; live broadcast
mode will make design, trademark and copyright infringement easier to detect
and obtain evidence. In addition, the disadvantage of online Canton Fair
infringement forensics is that for some categories and products, inventions and
utility models have basically lost the possibility of intellectual property
rights complaints.
(1) Distinguish between 16 categories of
commodities: The major categories of commodities
with advantageous designs include electronics and household appliances,
lighting, textiles and clothing, shoes, home decorations, office, luggage and
leisure products; for some corners Inventions or utility models, including
vehicles and accessories, machinery, chemical products, energy, medicine, and
medical care, are also large-scale commodities that are rarely used in Canton
Fair for intellectual property complaints; may involve large copyrights The
categories include gifts, ceramic tile patterns, flower cloths, handicrafts and
toy supplies; hardware tools, building materials, consumer goods and food
basically have no intellectual property rights available.
(2) Clarify the current status of the
company's own intellectual property protection: it
is recommended that exhibitors communicate patent certificates, trademark
certificates, copyright registration certificates, etc. to the exhibitors in
advance, and recommend the use of color copies; train staff participating in
live broadcasts to become familiar with the company Product intellectual
property rights, design patent rights, etc .;
(3) Five ways to judge the infringement: Design: compare the pictures of the infringing
products in the online exhibition hall with the pictures on the design patent
certificate; it is best to see the six directions of the product in the online
exhibition hall ; The products of the three VR exhibitors are easier to compare
infringement; trademark: the logo attached to the product is compared with the
logo on the trademark certificate, the requirement is the same product or a
similar product; Copyright: will be suspected of infringement The product
pictures are compared with the content of the copyright registration
certificate; inventions and utility models: it is recommended to trace the
infringing party first, and then take the offline purchase of goods for
evidence collection.
(4) Requirements for infringement
complaints: Exhibitors are advised to refer to the
specific rules in the Complaint and Handling Measures for Suspected
Infringement of Intellectual Property Rights in the Canton Fair, and can
basically follow the steps of proving who you are, proving rights, clarifying
the infringing party and infringing behavior;
(5) Infringement forensics: For the online Canton Fair, forensics must be invited by a notary at
the notary office. The manufacturer may not obtain the evidence by the court;
the method of forensics may be screenshots, screen recording, and record the
company name and product model of the exhibitor;
(6) Prosecution of infringement: It is recommended that the exhibitor entrust a law firm to file an
infringement lawsuit and request the other party to ban the sale of goods or
pay compensation.
3. How can exhibitors avoid
infringement?
Note: Don’t try sugar daddy; the most
common cases of copyright infringement are image infringements, up to 90%;
therefore, it is recommended that exhibitors experiment with pictures on the
Internet, try to design their own pictures, and take original pictures that
they have taken; Signing intellectual property rights, the risk of infringement
should be borne by the advertising supplier; in terms of design, stickers can
be used to cover key product design and patent protection content.
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